KYC Policy
Last updated: 2026-10-28
When checks happen
Bananzia may request identity documents before higher limits, larger withdrawals or when risk rules flag an account. Completing KYC early reduces delays after you clear wagering on the 300% bonus up to €4,000 + 400 free spins package.
Documents
Typical checks cover proof of identity, proof of address and proof that payment methods (Visa, Mastercard, Maestro, Skrill or Neteller) belong to you. Exact document lists can vary for United Kingdom accounts; follow the upload checklist shown in the account area.
Outcome
Incomplete, expired or mismatched documents can delay payouts until verification is finished. Do not submit edited files. If a document is rejected, read the reason code and upload a clearer copy rather than opening multiple tickets for the same file.